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Terms & Conditions

Last updated: September 2026

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Welcome to Thistlefield & Bloom. By accessing our website or purchasing products from us, you agree to these Terms & Conditions.

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Products

We make every reasonable effort to accurately describe and photograph our products.

Because many of our products are handmade in small batches, slight variations in colour, shape, scent, appearance, texture, and weight may occur.

These variations are part of handmade production and do not necessarily indicate a defect.

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Product Information

Information provided on this website is for general informational purposes.

Our cosmetic and personal-care products are not intended to diagnose, treat, cure, or prevent disease.

Always review ingredient information and directions before use.

Discontinue use if irritation occurs.

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Prices

All prices are shown in Canadian dollars unless otherwise stated.

Applicable taxes, shipping, and other permitted charges will be displayed during checkout.

Canadian competition law prohibits advertising an unattainable price by adding undisclosed mandatory fixed fees later in the transaction, aside from certain government-imposed charges such as sales tax.

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Orders

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory errors, or misuse of promotional offers.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

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Shipping

Shipping estimates are provided as a convenience and are not guaranteed.

Please refer to our Shipping & Returns Policy for full information.

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Intellectual Property

The Thistlefield & Bloom name, logos, product names, photographs, graphics, written content, packaging designs, and other original materials on this website are owned by or licensed to Thistlefield & Bloom and may not be reproduced or used commercially without permission.

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Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with website operation, or use its content for unlawful purposes.

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Limitation

To the extent permitted by applicable law, Thistlefield & Bloom is not responsible for indirect or consequential losses arising from the use of this website or products where such liability may lawfully be excluded.

Nothing in these terms is intended to remove rights that cannot legally be waived under applicable consumer-protection law.

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Changes

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

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Contact

Questions about these terms may be sent to: 

customerservice@thistlefieldbloom.ca

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